1. Acceptance of These Terms
These terms of service form a binding agreement between you and Liuyang Shengshuang Electronic Trading Co., Ltd. (the Company), a company registered in China at No. 117, Gaofeng Group, Lihua Village, Yanxi Town, Changsha - 410300, China (CN).
By accessing the website, requesting a quotation, placing an order, or using any service of the Company, you accept these terms. If you do not accept these terms, you must not use the website or the services.
The services described here are developed and operated by the developer HolyFrost. Where these terms refer to the Company, that reference includes the developer HolyFrost where applicable to the operation of the services. These terms apply to every engagement unless a separate written agreement between the parties states otherwise.
2. About the Company
The Company is a trading and engineering organisation based in Changsha, China. Its core activity is the supply of electronic systems and components, combined with computer systems design and computer integrated systems design services.
The Company acts as a trading intermediary and design partner, not as the manufacturer of the majority of the components it supplies, unless a specific agreement states otherwise. Business customers rely on the Company for sourcing, verification, cross referencing, and integration support.
This section is intended to make the role of the Company clear at the start of every engagement, so that expectations match the services actually delivered and no party assumes a responsibility that the Company does not carry.
3. Scope of Services
The Company provides a range of services, including sourcing and supply of electronic components, preparation of quotations and bills of material, cross referencing and replacement of hard-to-find parts, engineering support for power and signal design, computer systems design, and computer integrated systems design.
The precise scope of each engagement is defined in the relevant quotation, purchase order, or project proposal. Services that require custom engineering are delivered against a written statement of work agreed by both parties before work begins.
The Company reserves the right to accept or decline any engagement at its discretion, and it will decline engagements that involve counterfeit, unsafe, or restricted goods. Any change to the agreed scope must be confirmed in writing before the Company proceeds with the changed work.
4. Eligibility
The services are offered to business customers, professional buyers, and engineering teams. By placing an order or submitting a request, you confirm that you are acting in a professional or business capacity and that the information you provide is accurate and complete.
You confirm that you have the authority to place the order and to bind the organisation you represent. If you are placing an order on behalf of an organisation, the organisation is bound by these terms together with you.
The Company may verify order details, request business documentation, or decline an order if it cannot reasonably confirm the identity or authority of the customer. Orders from parties on sanctioned lists will not be accepted.
5. Use of the Website
The website is provided to present the catalogue, explain the services, and enable customers to contact the trading team. You agree to use the website only for lawful purposes and in a manner that does not interfere with its operation.
You must not attempt to gain unauthorised access to any part of the website, overload the servers, scrape the catalogue at scale, or distribute malicious software through the site. Automated access that interferes with normal service is not permitted.
Information published on the website is provided for general guidance and does not constitute a binding offer unless a written quotation confirms it. The Company may update or remove website content at any time without notice.
6. Quotations and Orders
A quotation prepared by the Company reflects the information available at the time it is issued, including supplier stock, pricing, and lead times. Quotations are valid for the period stated on the document, which is typically fifteen days unless agreed otherwise.
An order is formed when the Company confirms acceptance in writing, not when a purchase order is received. The Company may accept, reject, or request revision of any order, and it will explain its decision on request.
If a component becomes unavailable after acceptance, the Company will propose an equivalent part or agree a revised delivery schedule. Orders are processed in the sequence in which they are confirmed, so early confirmation helps secure stock.
7. Pricing and Payment
Prices are stated in the currency shown on the quotation and exclude applicable taxes, duties, and customs charges unless stated otherwise. Payment terms are stated on the invoice and typically require payment before dispatch for first orders.
The Company accepts payment by the methods listed on the quotation. Late payment may suspend processing of current and future orders and may accrue interest at the rate allowed by applicable law.
The Company will not withhold tax documentation, and invoices are issued in compliance with the accounting laws of China. Any dispute about an invoice must be raised in writing within fourteen days of receipt.
8. Shipping and Delivery
Delivery terms are agreed at the point of order and follow standard trade terms such as those published by the International Chamber of Commerce. The Company arranges shipping through vetted logistics partners and provides tracking information where available.
Lead times shown on a quotation are estimates based on supplier stock and freight schedules. They are not binding deadlines unless expressly agreed in writing between the parties.
Risk of loss or damage passes to you in accordance with the agreed delivery terms. The Company will make reasonable efforts to meet estimated lead times and will communicate promptly if a supplier or carrier causes delay.
9. Inspection and Acceptance
You are expected to inspect delivered goods upon receipt. Any claim for damaged, incorrect, or missing goods must be raised in writing within seven days of delivery, accompanied by photographs and the packing list.
Claims raised after this period may still be considered at the discretion of the Company. If goods are found not to match the order, the Company will, at its option, replace the goods, issue a credit, or arrange a return at its expense.
Acceptance of goods for installation or onward sale is treated as confirmation that the quantity, markings, and packaging match the order documentation. This section does not affect any warranty rights that apply separately.
10. Warranty
Components and modules supplied by the Company carry the warranty of their original manufacturer, where that warranty is available and transferable. The Company will pass on manufacturer warranty terms and support claims through the appropriate channel.
The Company provides its own warranty for the work it performs directly, such as engineering design and integration services. That warranty covers defects in the work itself for a period of twelve months from completion, provided the Company receives prompt notice of any defect.
The warranty does not cover damage caused by misuse, incorrect installation, unauthorised modification, electrical stress beyond the rated limits, or failure to follow the published documentation. Proof of purchase is required for any warranty claim.
11. Returns and Defect Handling
If a supplied part is found to be defective, contact the Company with the order number, the part description, and a description of the fault. The Company will arrange a return or replacement as appropriate to the situation.
Returned goods must be in original packaging wherever possible and must be shipped to the address provided by the Company. Replacement or credit is issued after the returned goods have been examined and the fault confirmed.
The Company does not accept returns of components that have been installed and then removed without a documented fault. Consumables and specially ordered or discontinued items are non-returnable except where defective.
12. Limitation of Liability
To the maximum extent permitted by law, the liability of the Company, including the developer HolyFrost, for any claim arising from an order or an engagement is limited to the total amount paid by you for the goods or services giving rise to the claim.
The Company is not liable for indirect, incidental, special, or consequential damages, including lost profits, lost production, loss of data, or interruption of business, regardless of the form of the claim, whether in contract, warranty, tort, or otherwise.
Nothing in these terms excludes liability that cannot be excluded under the laws of China or the laws of your jurisdiction. This limitation applies to the fullest extent allowed by the applicable legal framework.
13. Indemnification
You agree to indemnify and hold harmless the Company, its staff, and the developer HolyFrost from any claim, loss, damage, or expense arising from your use of the website, your breach of these terms, or your failure to comply with applicable law.
The indemnity also covers your use of goods or services in a manner inconsistent with their published documentation, including applications beyond the rated limits of a component. This indemnity covers reasonable legal fees and costs.
The indemnity does not apply to the extent that a claim arises from the negligence or intentional misconduct of the Company. This section survives the termination of any engagement and remains in force after these terms end.
14. Intellectual Property
All intellectual property in the website, including its design, text, graphics, and software, belongs to the Company or the developer HolyFrost and is protected by applicable law.
Documentation delivered as part of an engineering engagement, including schematics, reports, and integration guides, is licensed to you for use in the specific project for which it was created. You may not redistribute it outside that project without permission.
Unless a separate agreement states otherwise, the Company retains ownership of its engineering methods, templates, and tools. You retain ownership of any designs you bring to the engagement. Neither party may reproduce the confidential materials of the other party without permission.
15. Confidential Information
Each party may receive confidential information from the other, including technical specifications, bills of material, pricing, business plans, and customer data. The receiving party agrees to keep such information confidential and to use it only for the purpose of the engagement.
The receiving party may disclose confidential information only to staff and advisers who need it and who are bound by obligations of confidentiality. This obligation does not apply to information that is publicly known, already in the possession of the receiving party, received from an independent source, or required to be disclosed by law.
Confidentiality obligations survive the end of the engagement and continue for a period of five years. On request, each party must return or destroy the confidential information of the other party, subject to legal retention requirements.
16. Export Controls and Compliance
Components and systems supplied by the Company are subject to the export control and customs laws of China and of the destination country. You agree to comply with all applicable laws, including restrictions on dual-use goods, controlled components, and sanctioned parties.
You confirm that the goods you order will not be re-exported to a prohibited destination or used in applications prohibited by law, including the unauthorised development of weapons of mass destruction.
The Company may decline an order where compliance cannot be confirmed, and it may require end-user documentation for sensitive categories of goods. You are responsible for obtaining any import licence required in your country.
17. Termination
Either party may terminate an ongoing engagement by written notice if the other party commits a material breach that is not remedied within thirty days of written notice. The Company may suspend or terminate your access to the website if you breach these terms.
Termination does not affect obligations that are intended to survive, including payment for goods already dispatched and the confidentiality and liability sections of these terms.
Upon termination, each party must return or destroy the confidential information of the other party on request. Orders that have been accepted before termination continue under these terms unless the parties agree otherwise in writing.
18. Governing Law and Dispute Resolution
These terms are governed by the laws of China. Any dispute arising from these terms or from an engagement will first be addressed through good-faith negotiation between the parties for a period of thirty days.
If the dispute is not resolved through negotiation, the parties will submit the matter to the competent courts of Changsha, China. This clause does not prevent either party from seeking urgent protective measures before any competent court.
If you are located outside China, this clause does not deprive you of any mandatory protection that applies in your jurisdiction where such protection cannot be excluded by agreement.
19. Amendments to These Terms
The Company may revise these terms from time to time. Revised terms are published on this page with a new effective date and apply to all engagements that begin after that date.
Continued use of the website after a revision takes effect constitutes acceptance of the revised terms. Orders that have been accepted before a revision remain governed by the terms in force at the time of acceptance, unless the parties agree in writing to apply the revised terms.
The Company will make reasonable efforts to highlight material changes. If you do not accept a revision, you should not place new orders after the effective date.
20. Severability
If any provision of these terms is found to be invalid, unlawful, or unenforceable, that provision is deemed to be limited to the minimum extent necessary to make it valid and enforceable, and the remaining provisions continue in full force and effect.
The invalidity of one provision does not affect the validity of the rest of the agreement. Where a provision is partially valid, the parties agree that the valid portion remains in force.
This section ensures that a single defective clause cannot destroy the entire agreement between the parties, preserving the intent of the parties wherever the law allows.
21. Entire Agreement
These terms, together with any quotation, purchase order, statement of work, and invoice accepted by both parties, constitute the entire agreement between you and the Company. They replace all prior discussions, proposals, and understandings, whether written or oral.
Any modification to these terms must be made in writing and signed by an authorised representative of the Company. Standard purchase order terms that conflict with these terms do not form part of the agreement.
In the event of any conflict between documents, the order of precedence is the statement of work, then the quotation, then these terms, unless a signed document expressly states a different order.
22. Contact Information
Questions about these terms or about any engagement can be directed to the Company by email at touch@holyfrost.autos or by telephone at +17276182585.
The Company can also be reached by post at No. 117, Gaofeng Group, Lihua Village, Yanxi Town, Changsha - 410300, China (CN). The services described in these terms are developed and operated by the developer HolyFrost.
Correspondence related to orders should quote the order or quotation number. The Company aims to acknowledge all correspondence within one working day and to resolve matters promptly.